# Zero touch response on ipad 7 2019 (I did all the known solutions)

**URL:** <https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038>\
**Category:** Bugs\
**Created:** [May 21, 2020, 5:10pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038 "2020-05-21T17:10:34Z")\
**Posts on this page:** 16\
**Page:** 2

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**Author:** ![sebavan](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/sebavan/32/57_2.png) [@sebavan](https://forum.babylonjs.com/u/sebavan)\
**Post date:** [May 22, 2020, 1:33pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/21 "2020-05-22T13:33:38Z")

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Perfect !!! I am deploying a nightly, you should be able to test in incognito window (to be sure of the cache) in safari on the default playground in 30 minutes.

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**Author:** ![sebavan](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/sebavan/32/57_2.png) [@sebavan](https://forum.babylonjs.com/u/sebavan)\
**Post date:** [May 22, 2020, 1:42pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/22 "2020-05-22T13:42:11Z")

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All done you should be able to try now and let me know (incognito window in default playground) ?

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**Author:** ![shaderbytes](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/shaderbytes/32/174_2.png) [@shaderbytes](https://forum.babylonjs.com/u/shaderbytes)\
**Post date:** [May 22, 2020, 2:45pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/23 "2020-05-22T14:45:50Z")

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great news , there is touch!

rotation works perfect.

Something to ponder still…

Using desktop, on the default PG you cant zoom or pan … only rotate.

Using IPad, on the default PG rotate is all good by if you put two fingers down to either pan or zoom the camera jumps around. seems like a massive movement followed by a small movement, rinse and repeat. like it it jumping away and trying to jump back into place.

So looking at this, and knowing the desktop does not permit zoom or pan , this could be unwanted behaviour?

Anyway , touch is working , thanks so much. I wont dive into the issue now since my project uses an arc camera , when the fix is live I will test pan and zoom and let you know.

(I am aware there are properties for both these to control detla and sensibilities etc ) I actually already noticed the pinch was way to strong in mine, so I will adjust it.

thanks again

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**Author:** ![sebavan](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/sebavan/32/57_2.png) [@sebavan](https://forum.babylonjs.com/u/sebavan)\
**Post date:** [May 22, 2020, 2:54pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/24 "2020-05-22T14:54:11Z")

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@shaderbytes what desktop paltform ???

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**Author:** ![shaderbytes](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/shaderbytes/32/174_2.png) [@shaderbytes](https://forum.babylonjs.com/u/shaderbytes)\
**Post date:** [May 22, 2020, 2:57pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/25 "2020-05-22T14:57:32Z")

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Win 10 64bit

Chrome Version 81.0.4044.138 (Official Build) (64-bit)

url :

[https://playground.babylonjs.com/](https://playground.babylonjs.com/)

results :

left , middle(mouse wheel press ) and right mouse button all only rotate.

mouse wheel rotate : no scroll

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<div class="post-metadata">

**Author:** ![sebavan](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/sebavan/32/57_2.png) [@sebavan](https://forum.babylonjs.com/u/sebavan)\
**Post date:** [May 22, 2020, 2:57pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/26 "2020-05-22T14:57:50Z")

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actually it is normal with the default camera and not a device issue. You could chose another type of camera for this ?

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<div class="post-metadata">

**Author:** ![sebavan](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/sebavan/32/57_2.png) [@sebavan](https://forum.babylonjs.com/u/sebavan)\
**Post date:** [May 22, 2020, 2:58pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/27 "2020-05-22T14:58:49Z")

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zoom pan is done through keyboard arrows in free camera

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**Author:** ![shaderbytes](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/shaderbytes/32/174_2.png) [@shaderbytes](https://forum.babylonjs.com/u/shaderbytes)\
**Post date:** [May 22, 2020, 3:00pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/28 "2020-05-22T15:00:17Z")

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yes , i dont want to side track you , i do use a different camera , and my observation was not about desktop … it was that on mobile , using htis same default PG scene…

if you put two fingers down and make even a smidgen of movement … the camera jumps around like crazy.

Again not related so sorry , just thought to point it out.

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<div class="post-metadata">

**Author:** ![sebavan](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/sebavan/32/57_2.png) [@sebavan](https://forum.babylonjs.com/u/sebavan)\
**Post date:** [May 22, 2020, 3:08pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/29 "2020-05-22T15:08:17Z")

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no problem you have been of a great help to address this issue 🙂 please keep em coming like this as everybody benefit from the fixes !!!

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**Author:** ![vinz](https://avatars.discourse-cdn.com/v4/letter/v/87869e/32.png) [@vinz](https://forum.babylonjs.com/u/vinz)\
**Post date:** [March 3, 2021, 3:10pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/30 "2021-03-03T15:10:58Z")

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Hi @sebavan ,  
I have a very similar issue, so I thought of posting in the same thread, let me know if I should instead open a new one.

I am experiencing no rotation with `ArcRotateCamera` (but probably the problem isn’t camera type specific), using Iphone7 IOS12 .  
I know from a fact that Iphone7 with IOS14 works, and Iphone8 with IOS13 works too.

Looking at your [first PG](https://playground.babylonjs.com/#PI1KKW) getting `mouse` and no rotation seem highly correlated.

Is there any chance you could have a look at that?  
Let me know if I can give you more info. I am using BrowserStack for my tests as I don’t actually own an Iphone.

Thank you

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**Author:** ![vinz](https://avatars.discourse-cdn.com/v4/letter/v/87869e/32.png) [@vinz](https://forum.babylonjs.com/u/vinz)\
**Post date:** [March 26, 2021, 4:45pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/31 "2021-03-26T16:45:09Z")

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should anybody have the same issue

> [@ArcRotateCamera no rotation on Iphone](https://forum.babylonjs.com/t/arcrotatecamera-no-rotation-on-iphone/18889/10):
>
> Hey @PolygonalSun, Thank a lot for looking into it. I think I solved it! partying_face Importing [pepjs](https://www.npmjs.com/package/pepjs) (Pointer Events Polyfill) seems enough get pointer events going This PG works for me on IOS12 and even 11 (browserstack) [https://playground.babylonjs.com/#PI1KKW#10](https://playground.babylonjs.com/#PI1KKW#10)

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<div class="post-metadata">

**Author:** ![shaderbytes](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/shaderbytes/32/174_2.png) [@shaderbytes](https://forum.babylonjs.com/u/shaderbytes)\
**Post date:** [April 2, 2021, 12:38pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/32 "2021-04-02T12:38:34Z")

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that is in the docs 😉

> **[Interacting With Scenes | Babylon.js Documentation](https://doc.babylonjs.com/divingDeeper/scene/interactWithScenes#pointer-interactions)**
>
> Begin learning about how to develop interactions for your Babylon.js scenes.

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<div class="post-metadata">

**Author:** ![vinz](https://avatars.discourse-cdn.com/v4/letter/v/87869e/32.png) [@vinz](https://forum.babylonjs.com/u/vinz)\
**Post date:** [April 2, 2021, 1:12pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/33 "2021-04-02T13:12:08Z")

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oh my God, was it **already** in the docs??

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<div class="post-metadata">

**Author:** ![vinz](https://avatars.discourse-cdn.com/v4/letter/v/87869e/32.png) [@vinz](https://forum.babylonjs.com/u/vinz)\
**Post date:** [April 7, 2021, 7:03am UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/34 "2021-04-07T07:03:27Z")

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it was already in the docs… 😭

 ![image](https://us1.discourse-cdn.com/flex024/uploads/babylonjs/original/2X/8/84e149fde043a62b171abedf3b909a417d5106ae.png)

kinda glad that at least I came to the same conclusion… very less glad that I wasted valuable time.  
note to self, read the damn documentation!

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<div class="post-metadata">

**Author:** ![sebavan](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/sebavan/32/57_2.png) [@sebavan](https://forum.babylonjs.com/u/sebavan)\
**Post date:** [April 7, 2021, 12:51pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/35 "2021-04-07T12:51:33Z")

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Ouchhhhhh I completely missed your previous ping back ☹ please in this case do not hesitate to ping me again ☹ I feel so bad about it but at least the doc helps

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<div class="post-metadata">

**Author:** ![shaderbytes](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.babylonjs.com/shaderbytes/32/174_2.png) [@shaderbytes](https://forum.babylonjs.com/u/shaderbytes)\
**Post date:** [April 9, 2021, 7:59pm UTC](https://forum.babylonjs.com/t/zero-touch-response-on-ipad-7-2019-i-did-all-the-known-solutions/11038/36 "2021-04-09T19:59:50Z")

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> [@vinz](#):
>
> note to self, read the damn documentation!

haha 😂 😔

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