I have just started to receive this error, can someone please assist in a prompt resolution. The model was working fine previously with no changes on my part
Update: I can drag the same model into the babylon viewer and everything works fine. I then exported that model from babylon as a glb and used the new glb - still receiving the same error. I have checked all permissions on hosting, no resolution Update: When using the demo glb file provided by Babylon⌠the 3d model loads fine
Interesting, I appreciate your thorough diagnosis for me. I will conduct some further testing and narrow this down for you in case this happens to anyone else
I would strongly recommend to keep your Wordress installation as clean as possible and use only those plugins which you really need. In your case there is definitely some plugins/js conflict.
Also, I always recommend to all Wordpress users to create backups before they install any new plugins.
And, finally, I recommend to use fresh clean localhost Wordpress version to test (and repeat if possible) the problem.
@Evgeni_Popov I do developed this plugin for Wordpress, but as we see, the problem is not with plugin itself, the problem is connected with Wordpress and some conflicts between numerous plugins.
Thank you for this clarification. Within seconds I was able to allocate plugins (that are note even compatible with my current version - but were necessary for a 12 hour promo we were running) - that was causing a conflict. I deactivated all other plugins from that page with FreeSoul - but apparently that is not a proper solution to resolving conflicts
For your own curiosity. The 3 plugins that were conflicting were all from âWHAâ - very old interactive plugins.
The models still will not render on my site because I need the conflicting plugins on for the next 12 hours
Depressing
In positivity however, I did get off V1 of your plugin and update to V3. Thank you again for your avid devotion to the community
Hello @GhostRacon!
Could you tell a bit more info about your problem or maybe share the link?
Usually such problems are related to Wordpress or filesystem settings.
So, the first thing to check is to open the console and see error messages. Check if you can open the model with the link which you provide to the viewer.
Thank you. We didnât change anything, which suddenly stopped working, we also tried to reinstall the plug-in but without success. It shows me these errors I am attaching in the picture.
The first thing to check when you have 404 errors - is to try to open the problem link and see if it works and, if not, why it doesnât work.
So I would recommend to check the URL of your GLB model. From console messages it is evident, that the URL provided is not correct.