Error Loading the Model - Wordpress/Web

Bugs
#1

This is the wordpress version of the plugin.

I have just started to receive this error, can someone please assist in a prompt resolution. The model was working fine previously with no changes on my part

Update: I can drag the same model into the babylon viewer and everything works fine. I then exported that model from babylon as a glb and used the new glb - still receiving the same error. I have checked all permissions on hosting, no resolution
Update: When using the demo glb file provided by Babylon… the 3d model loads fine

Babylon.js 3D Wordpress Plugin
#2

It seems the error is not in Babylon:
image
image
It’s in a lib called zim.

Maybe you should ask support on the Wordpress side from the people that developped the Wordpress version of the plugin?

1 Like
#3

Are you able to ping him over here? I’ll send him a message as well

#4

At my side, with clean Wordpress, it works - Testing Boots – Babylon.js 3D WordPress Plugin

image
image1685×759 118 KB

1 Like
#5

I don’t think we have any link with the people creating the plugin. Pinging @Deltakosh in case he would know.

#6

Interesting, I appreciate your thorough diagnosis for me. I will conduct some further testing and narrow this down for you in case this happens to anyone else

#7

Another interesting update. Is that ALL 3D .glb plugins are resulting in the same issue

#8

I would strongly recommend to keep your Wordress installation as clean as possible and use only those plugins which you really need. In your case there is definitely some plugins/js conflict.

Also, I always recommend to all Wordpress users to create backups before they install any new plugins.

And, finally, I recommend to use fresh clean localhost Wordpress version to test (and repeat if possible) the problem.

#9

@Evgeni_Popov I do developed this plugin for Wordpress, but as we see, the problem is not with plugin itself, the problem is connected with Wordpress and some conflicts between numerous plugins.

#10

Thank you for this clarification. Within seconds I was able to allocate plugins (that are note even compatible with my current version - but were necessary for a 12 hour promo we were running) - that was causing a conflict. I deactivated all other plugins from that page with FreeSoul - but apparently that is not a proper solution to resolving conflicts

For your own curiosity. The 3 plugins that were conflicting were all from “WHA” - very old interactive plugins.

The models still will not render on my site because I need the conflicting plugins on for the next 12 hours

Depressing

In positivity however, I did get off V1 of your plugin and update to V3. Thank you again for your avid devotion to the community

1 Like
#11

Ah ok, good to know, thanks :slight_smile: !

1 Like