We have our portal https://inzack.com we have to login with google credentials. After login the dadhboard will display the avatar(.glb).
If we login from Mobile device the avatar(.glb) is not loading. We checked there is WEBGL support for the browser. We do not know what is the root cause of infinite loading .
I think there is no problem with avatar mesh because its working from web browsers.
Can you login with Google Credentials https://inzack.com and check by yourself from mobile
Sorry, I am not going to log in to check that. there are many reasons for that, one of them is that a production website is not a debugging environment, and that something in the site might be responsible for the issue.
If possible, please provide the mesh or a playground with the mesh loaded, otherwise it will be hard (for me at least) to debug that.